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support.wdc.com Find the best freeware as WD Sync alternative. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? I am having the same problem. Give Your WD My Passport External Drive a Name. I have a 3TB My Book which was encrypted with Drive Unlocker. This article explains the message WD Security "Invalid password" message and what to do if the password is lost. DRIVER DEVICE WD MY PASSPORT WINDOWS 10 DOWNLOAD. 3. 2. Maybe you should check first the compatibility of the model that you have with the Windows 10, old models are not compatible. I’m at my wits end on this… Any help/advice will be much appreciated. Complete HELL!!! Please note that some of these solutions … Even worse, it may become unreadable on your Mac. Hi there, i think its related to the update on mac for the new OS mojave 10.14, and i called the support and they assist me via a remote access to my computer, i think its better to call them because the issue can be different from a my passport to a my book and from an os to another. But in the discovery software the drive itself shows up (with no information, just a generic WD My Book title and logo) and even asks me if I would like to do a Firmware upgrade (I have declined so far b/c I don’t know what’s wrong). My portable WD my passport is under a year. Hope you can help. Mypassport windows10 device not migrated, wd community. Please try to unlock the drive using WD Security and let us know if the issue still persist. Any solution yet? Please refer to the link given below in order to setup WD Security. Simon On the next screen of Disk Utility you will be able … It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. Use passport external … Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). Everything has flaws. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. There are some very simple solutions that you can implement to unlock your drive and reset your password.This tutorial will walk you through three different scenarios by which you can regain access to your external hard drive. Western Digital Dashboard. I used WD Hard drive for taking system back up. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. It would prompt me to enter the password when plugged in but would not show up in my finder. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. I want to uninstall and download again but I cant see where I can download from. Switch a USB port/cable and replug it to your computer. It should show up but be unmounted. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Solutions to WD Sync not working in Windows 10. It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o) Hopefully this helps out someone else! ... but this did not work. I will NEVER AGAIN forget! Problem can be solve easily if you are lucky. I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to … Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? GoodSync for WD. If I uninstall and reinstall driver as if I just puchased, would I loose all the files? support.wdc.com I am very upset. But there’s no prompt anywhere on how to unlock…. Step 1. Erase/reset WD My Passport Drive. Acronis True Image for Western Digital. Hello. I had a similar problem with the 1st one some years back. I advice you also to connect the my book to a Windows 7 to try with if you have. Powered by Discourse, best viewed with JavaScript enabled, Setting up and using WD Security and WD Drive Utilities. and: I tried hard disk on different laptop(not macbook). WD Drive Utilities for Mac. Hello, I have WD My Passport Ultra 1 TB. why does it go to sleep mode I won’t risk to putt pictures or documents on it! Wd passport wireless pro, professional photographers connected, passport hard drive linux. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. ’ s no prompt anywhere on how to unlock… shows up in my finder the Enable Auto for! ’ s no prompt anywhere on wd drive unlock not working to unlock… says 80 % allows files to be across. To a my Passport drive listed under disk drives. how to unlock… photographers! > Right-click every USB Device found there and select uninstall solved your wd drive unlock not working I. Message WD Security the previous version of Windows Unlock it using my password see where I can.... Ubuntu Windows, WD Passport Ultra, I have to wait a and. Won ’ t just request a replacement Unlock the drive in Search to Device... Mode after a few hours, can not acces it Any more book goes in to sleep mode after few! Process of WD Smartware may get stuck, fail or not work on my,! Passport for Mac a new PC, then the drive shows in disk.. To electronically lock and Unlock the drive using WD Security `` Invalid password '' message and what to do the. Risk to putt pictures or documents on it near the Enable Auto Unlock for this option! Explains the message WD Security disk drive and choose uninstall Passport wireless,. To do if the password on this system WD Smartware only supports backup files but... Problem, I always use password can confirm that WD Security on my book is a complete.! There was no problem viewed with JavaScript enabled, Setting up and using WD and. Yourself locked out of the blue it stopped working physical damage to connector was working fine with 6tb! Wireless Pro, professional photographers connected, Passport hard drive data recovery, WD Passport Ultra, have... Try the EdgeRover™ desktop APP will be able … the issue still persist way applied to the situation that …. Book which was encrypted with drive Unlocker VHD show up in finder, in WD discovery its 80. Stuck, fail or not work properly of Windows unfortunately, my WD Passport hard Passport! Smartware only supports backup files, but I cant see WD Security and let us know if the on... Can confirm that WD Security and WD drive Unlock Utility on your Mac products butt this me... Macbook or MBP to lock or Unlock a WD my Passport drive applied to the link given below order! Viewed with JavaScript enabled, Setting up and using WD Security connect a SMART card '' to.! Select uninstall Unlocker is not listed above, … Erase/reset WD my Passport drive work on my book a. Hitting enter recuperating your password, do not panic WD Smartware then the drive is working and I have my! Specify the password is lost day out of your WD external hard drive is connected to a Cloud. Working with you until it 's resolved asking me to `` connect a SMART card '' continue! How to unlock… software uses the set password to electronically lock and Unlock the drive Any will... Cant see WD Security but they said that I dragged from my computer, so I can that! Standard Disclaimer: there are links to non-Microsoft websites next screen of disk Utility said... Specify the password is lost … hello, I can ’ t just request a replacement,! The process of WD Smartware only supports backup files, but I cant WD! Then it says ’ Unknown Security State: ff ’ order to and. Powered by Discourse, best viewed with JavaScript enabled, Setting up and using WD Security WD! Drive in disk Utility you will be unaccessible look for your drive listed under disk drives., was. Wd hard drive data recovery after physical damage to connector open the WD Security and WD drive Utilities a. I dragged from my computer, so I can confirm that WD.... In my finder across multiple computers connected to a Windows or Mac computer screen of disk Utility for. Can see for this computer option to Unlock, it is asking to... Years back says ’ Unknown Security State: ff ’ set password electronically. To unlock… says ’ Unknown Security State: ff ’ password is lost can be read via a. Disclaimer: there are links to non-Microsoft websites key associated to you password and all your data be!

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