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You need to have confidence in yourself and your abilities. Assistant managers: How to motivate your team, Career transitions for Executive Assistants. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Administrative assistants who directly support an executive should be able to maintain their calendar as well. Many of the smaller, more comfortable to implement ideas that staff members come up with can hugely impact the efficiency and profitability of a company. Often collaborations can lead to new products and services being developed or moving into new markets. By giving workers a voice in decisions, democratic leaders build organisational flexibility and responsibility and help generate fresh ideas. So you need to go into your interview having prepared answers that clearly show you demonstrating these qualities. Much of this work is self-appointed and requires a high degree of professional independence, initiative and self-discipline. Employers also look for candidates with computer, customer service and time-management skills. How do they respond to each style, and how can you get the best out of them using the different approaches? This style focuses more on personal development than on immediate work-related tasks. What happens when you have challenges at work? Collaboration is a fantastic way of finding new and improved ways of working. As we’ve discussed in this article, the skills and qualities that companies are often looking for in an executive assistant are most likely going to include (but are not limited to) organization, diplomacy, communication and the ability to prioritize. This style’s impact on organisational climate is not as high as you might imagine. An authoritative leader takes a “Come with me” approach: she states the overall goal but gives people the freedom to choose their means of achieving it. You are ideal to act as the organiser and keep track of the information collated and chase people for their elements whilst putting together all the information already received. Career development for assistants now very much focuses on Executive and Personal Assistants moving from traditional administrative and support roles into becoming business critical assistants. We must have advanced skills for C-suite Executive Assistants. The skills required to do so include organization, time management, multi-tasking, resourcefulness, fine attention to detail and follow-through –all the skills that make a great executive assistant. Though a formal education is not strictly required for this career, it's becoming more and more common for employers to prefer candidates with some post-secondary education. So we wait until our performance review, and then we get a whole load of feedback that goes back an entire year. You have your path and growth for you will be different from other people. In this post, we are going to look at how Assistants can establish a ‘growth mindset’, and we are going to follow Carol Dweck’s book Mindset and her 2013 TED talk on the subject. ), Study.com / Executive Assistant Skills and Necessary Attributes. For Assistants, we are often told that we have to be perfect, that we work in a high-pressurised environment where mistakes can not be made. Un Personal / Executive Assistant endosse une position de confiance. At the time I was absolutely petrified. This free online executive assistant skills course will teach you effective time management and several of the other administrative soft skills required to become an efficient and effective executive assistant. Formal education is not mandatory, but is often preferred, and may give an applicant an edge in obtaining a job. As you can see, according to Goleman, there are positives and negatives for each leadership style and being able to switch between different styles really will help you develop as a leader within your organisation. Also, you deserve to thrive in your role, learn and grow. Aside from a proficiency in computer skills, an Executive Assistant is not necessarily required to have a degree. Find Schools. But, if we want to expand our knowledge, do better and be better. They share their experiences, challenges and triumphs of their career development as assistants. The more radical the change or improvement is, the harder it is to gain permission or buy-in from others. Some workers may also arrange their manager's personal schedules or represent him or her at meetings. Madonna was dragged down a set of stairs at the Brit Awards, but she still got her fabulous self up and carried on strutting her stuff. Il travaille en tandem avec son manager, mais porte également la responsabilité finale de ses propres projets. It is worth taking the time to plan out which styles will work effectively with the various challenges you have come up over the year. Put a structure in place so that you can meet regularly and mentor them through any challenges they are facing. It works well when employees are already aware of their weaknesses and want to improve, but not when they are resistant to changing their ways. An extra-long lunch break, the chance to leave early or a thank-you cupcake for a job well one will all be appreciated. "Executive Assistant Skills and Necessary Attributes." Encourage them to shine! Get a quick view of the requirements as well... An admission advisor from each school can provide more info about: Get Started with Western Governors University, Get Started with Western Kentucky University, Get Started with University of Cincinnati, Get Started with Westmoreland County Community College, Get Started with Western Piedmont Community College, Get Started with West Virginia University at Parkersburg, Get Started with West Tennessee Business College, Get Started with West Kentucky Community and Technical College, Get Started with Waubonsee Community College. It is less effective when the leader is working with a team of experts who are more experienced than he is. My first attempt at public speaking was back in 2013 at an exhibition for assistants and office managers. We are in a role that does require organisational skills, remembering lots of detail and making our Executive’s success. I have spent weeks reading my notes out loud and in front of very very helpful friends and family. Write your notes and then practise reading them out loud as often as can you before the presentation. (2019, Sep 11 of publication). All other trademarks and copyrights are the property of their respective owners. The job of an executive assistant usually starts from the secretary post and after years of experience, you get promoted to this job. It is becoming more and more common for Assistants to manage staff and lead teams on projects. For example, you may be expected to manage meeting room bookings and be expected to know who needs a meeting room and when. Again I’ve used this a few times in the past. The listings below may include sponsored content but are popular choices among our users. You should always be asking for feedback, every day and in every way. In addition to tasks that are unique to executive assistants, they often fill the same roles as administrative assistants, such as phone answering, file processing and correspondence. 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But, with that being said, there are a whole ton of tasks and projects that Assistants can get involved in. Top Skills for Dedicated Executive Assistants. For more details, please see our, Copyright 2011 - 2020 Practically Perfect PA | All Rights Reserved, Advanced skills for C-suite Executive Assistants, The Strategic Business Partnership Programme. Perfect – a simple but effective answer to a constant issue. Prioritization. This is the mindset that allows people to thrive during some of the most challenging times in their lives. Executive assistants work in an office setting where they manage appointments, communications and schedules for an upper-level manager. Any new ideas need exploring, and this involves research – lots of research! Here is Carol Dweck’s description of someone with a fixed mindset: I’ve seen so many people with this one consuming goal of proving themselves— in the classroom, in their careers, and in their relationships. In this article, we have covered just a few! The best leaders care about their staff and treat them accordingly. There is a sense of triumph that I feel at the end of every presentation, and I’m pleased that I have managed, in the main, to overcome my fear of public speaking. We cover a lot of those skills on this website. Do you see it as an opportunity to educate those around you, or does it affect your confidence? Providing productive and challenging work. Becoming an executive assistant is not a walk in the park. Some people like to hold a pen or the slide clicker so that they have something to do with their hands. Retrieved from https://study.com/executive_assistant_skills.html. And why seek out the tried and true, instead of experiences that will stretch you? So what ideas can you develop and implement in your company? Organization and flexibility are important skills for executive assistants, along with the abilities to multi-task, meet deadlines, and work as part of a team. Discover what type of work an executive assistant performs. Another tip I’ve learnt over the last year is to get comfortable with the room before the presentation. So if you are a leader in your organisation, what kind of leader do you want to be? Executive assistants often have to plan meetings, conferences and even parties. Do you face them head-on, or do you avoid the situation? Why talk about your failures when you are talking about your end of year bonus? Do College Graduates Make More Money Than High School Graduates? Last but not least try to keep your breathing steady and your voice slow and conversational. Not to mention other advanced skills for C-suite Executive Assistants. A leader who sets high-performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and highly competent. The only person who knows you’ve forgotten something is you! This is one of many advanced skills for C-suite Executive Assistants. Executive assistants are skilled office workers who are traditionally assigned to one manager or boss. One of the Best Executive Assistant Skills You Need to Know. For bright junior Administrators, th… Will I feel like a winner or a loser? Others want the room to pace up and down while they are talking. While it may not seem like a valuable solution, if it saves time and money, this can be a great idea. In this article, we are going to cover some of the lesser-known skills and competencies that Assistants need to be highly effective in the role. Verbal and written communication - Executive assistants often act as a spokesperson for their executive, so your communication skills - both written and verbal - need to be top-quality. We all know how tough it is for Assistants to gain recognition and compensation at work. If someone doesn’t see your value, you don’t need to seek their approval. By collaborating, you can support each other’s ideas, more than one approach can come together to create a much better idea, and you can utilise each other’s skills and abilities. But just in case, here are some of the most commonly sought skills for executive assistants. Leading teams and managing staff is one of many advanced skills for C-suite Executive Assistants. Pay rises and promotions are hard-fought. Skills An executive assistant should have strategic skills in addition to administrative abilities. This is what I often tell myself before I get up on stage. If you are going to motivate your team, you can offer guidance, but you have to let your team have autonomy over their work. You may have memorised what you are going to say, but if you forget something, you are the only person who will know. Executive assistants are often called upon to manage both their own time and their boss's time, so time management is a particularly important attribute. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. Your style should be based on what is best for your organisation, your team if you do manage one, and your Executive. We all know in the Assistant role that you can’t have challenging and productive projects all day, and every day, the role also has a lot of necessary administrative tasks that we all have to do. This is a resume example for administrative professional with job experience as Executive Assistant and Office Manager and would be appropriate for any high level administrative position.The sample opens with an executive style summary paragraph that outlines the core qualifications. The process is also tied in with our salary and remuneration package. Yes, it can be annoying, especially if it is a great point, but it isn’t the end of the world. In this mindset, the hand you’re dealt is just the starting point for development. I love this quote on feedback from the ThriveYard article: Of utmost importance is your ability to recognize your shortcomings or weaknesses and the willingness to do something about it. Every situation is evaluated: Will I succeed or fail? Making your team feel appreciated is half the battle when it comes to management, so make sure you celebrate every success! Most executive assistant positions are front-facing and many also involve inter-office communication. We have to stretch ourselves and be in a position where we might potentially get things wrong. Managed complex calendars, facilitated communication and logistics. Speaking in front of other people is certainly a skill that helps in all forms of business, and assistants should take every opportunity to practice public speaking. It isn’t easy, because many of us are happy to stay in our comfort zone, where we know what we are doing, and we do it well. Today’s organisations require their employees to be more enterprising, more aware of the needs of customers and more involved in developing their products and services. Top 10 Skills Needed for Executive Assistants. Executive assistants provide high-level administrative support to a senior manager through research, preparation, messaging, clerical tasks, etc. Working collectively and sharing best practice in your EA network, Emotional Intelligence for Executive Assistants. The passion for stretching yourself and sticking to it, even (or especially) when it’s not going well, is the hallmark of the growth mindset. But its exclusive focus on praise can allow poor performance to go uncorrected. The Assistant role is changing, and with the ever-increasing use of AI, you need to think about expanding your capabilities and the value you offer to your organisation. It could be that you take your notes on to the stage with you, or you use your laptop to flick through the slides. Best executive assistant skills to add to a resume. Because an executive assistant may be required to make actions for their boss, skills in leadership, critical thinking and organization are three general attributes that employers look for. We must be given a licence to learn and space to grow. I always try to turn up at an event looking my very best. Every fibre of my being was telling me to run away as quickly as my shaky legs could carry me. Below are tips on what executive looks for in an assistant; 1. Make sure your team feels like you listen to them (and listen to them!) Having the technological skills necessary to perform data entry, manage team calendars, and create company reports are highly sought after admin skills in assistants. Here are the most sought-after skills that employers look for when hiring an executive assistant: Communication skills. This is my number one tip because practice does make perfect. Enterprise isn’t just about coming up with big money-making ideas. 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They keep abreast of technological changes so that they can quickly master new technologies and keep a watchful eye on the latest gadgetry. Working with an authentic Executive who doesn’t expect unachievable levels of perfectionism from their Assistants will lead you to feel more inspired, motivated and able to challenge yourself. By working together, you can both share workloads, so not everyone is carrying out the same price comparison research and ordering the same or similar items. I keep having to remind myself of this. There are now quite a few of us in the Assistant world running around shouting that you, lovely Assistant, are a leader within your organisation! Every situation calls for a confirmation of their intelligence, personality, or character. Executive Assistant ISN Lipmann, Inc. 2013–2018. If you are a new Assisant looking to improve your skill set, Practically Perfect PA has a fantastic online course that covers all of the skills requried to be a fantastic Assistant. Some might respond better to others. However, on the whole managers and leaders are happy for staff members to work on ways of improving the things they already do. So, if you are flexible in your leadership approach, when should you use the different styles and how do they help you in your Assistant career? Support other staff to be more enterprising. To learn more about the skills and competencies required I recommend the next step is to look at our You and Your Mindset page and You and Your Work, both parts of the website are full of useful information for those already working in the C-Suite and those making their way up the Assistant career path. If you are aware of your team member’s strengths and weaknesses, you will be able to delegate work to the appropriate person. I’m sure she was completely overwhelmed with embarrassment and wanted to crawl away in shame. At times we might have our internal sirens blaring warning us that we are headed on the wrong path and feedback serves as a red traffic light or a stop sign to alert us that we are headed down the wrong path. work management including planning, prioritizing and organizing tasks to effectively meet deadlines and achieve specific results . An executive assistant can usually possess multiple skill sets, as this career path … Through the art of prioritization, Admins can transform a to-do list into a list of invaluable accomplishments. The answers to these questions will give you an indication of how much you fit into a ‘growth mindset’ or a ‘fixed mindset’. Communication needs to be a two-way street, and you have to listen to their ideas, their objections and their concerns. In this course you will learn about the tools of the trade such as email protocol, computer skills, and communication skills. Assistants with technology-related degrees, in addition to business administration training, may discover advantages in their field. It is worth knowing who will be in the audience before your presentation. How do we go about creating a ‘growth mindset’? There are many skills that Assistants need to work in the C-Suite. Why hide deficiencies instead of overcoming them? Key Skills for an Executive Assistant . An ability to differentiate between “mission-critical tasks” and “tasks that can wait” showcases impeccable judgement, leadership skills, and an alignment with company values. 16. Curriculum, relevancy of sample programs, and outcomes will vary by school. What support do you need from your Executive to work in partnership? Looking into competitors, customer needs, costs, opportunities and market place work as well as developing marketing ideas, business plans, and number crunching are all things you can help with. Executive Assistant Skills and Necessary Attributes. Entrepreneurial thinking is certainly an advanced skill for C-suite Executive Assistants. Both of these time-saving and cost-saving ideas are beneficial to yourselves and the organisation. What was the small victory that led to change? This provides staff with a feeling of satisfaction and involvement in the company’s success. ZipRecruiter scanned over 9,000,000 job postings and created a list of the most commonly required abilities for Executive Assistants below. Handled top-line executive assistant duties for 5 execs in a fast-paced multinational firm. Or the Assistant who implemented an on-line time booking system for tasks so her work was more evenly spread and the team could see if she had availability to take on a project without calling her. You can also give your team lots of little rewards that will make them happy. It is also often possible to then roll out the idea to other staff members for it to have a higher level of impact. Here is a rundown of the different leadership styles you can adopt as an Executive Assistant leader. Executive Assistant Skills Communication Skills: Excellent written and verbal communication skills are critical in this field whether speaking on the phone, writing an email, or voicing an opinion. An Executive Assistant job description should advocate for a professional individual who is well-presented at all times. Here is Carol Dweck’s take on a growth mindset: There’s another mindset in which these traits are not simply a hand you’re dealt and have to live with, always trying to convince yourself and others that you have a royal flush when you’re secretly worried it’s a pair of tens. Study.com College Advisor that can help you compare costs and options. Litter your CV with plenty of evidence of your communication skills, whether that's presenting, writing reports, meeting and greeting visitors or networking. There are many advanced skills that Assistants, who work in the C-suite, need to be successful in the role. As a manager, you should encourage your team to be proactive and get stuck into productive and challenging work. Good Example. Hard Skills for an Executive Assistant: Microsoft Word, Excel, Outlook, Powerpoint, SharePoint; Database management; Calendar management; Online research ; Business Knowledge; Soft Skills for an Executive Assistant: Communication (written and verbal) I’ve seen some fantastic speakers over the years and often channel their presenting style depending on the event I am speaking at. It is for this exact reason you should ask for consistent feedback. Although there are no specific educational requirements, it is increasingly common for an executive assistant to have an associate's or bachelor's degree. Call me shallow, but I do find it helps. In this video, you can find out about the Executive Assistant’s key skills and abilities. Administration and Office Support An executive assistant is commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks. Saved each an average of 15 hours per week, which translates to … In this article, we are going to cover some of the lesser-known skills and competencies that Assistants need to be highly effective in the role. If you need to include slides with your presentation, make sure they are great. Also, affiliative leaders rarely offer advice, which often leaves employees in a quandary. If you are incredibly nervous, it is well worth having something that helps you remain calm. So that’s start by looking at the difference between a ‘fixed mindset’ and a ‘growth mindset’. Why look for friends or partners who will just shore up your self-esteem instead of ones who will also challenge you to grow? This comes from looking at your day to day successes, what did you achieve, how did you grow, and what did you learn? Will I look smart or dumb? But, sometimes the price is endless meetings and confused employees who feel leaderless. We cover a lot of those skills on this website. Of course, this is understandable. For example, if a client has a different need to the norm, is there a way you can assist them that isn’t unreasonable, still ensures the company makes a profit and keeps the client happy? To be seen as a business asset and not “just” an Assistant is crucial for any Assistant looking to advance their career. If you are an executive Assistant managing a team of Assistants, you really can lead by example. Below, we highlight the eight administrative assistant skills you need to become a top candidate. You should learn from them but don’t compare yourself to them. Whatever it is don’t worry that the audience are going to notice because they won’t, they will be concentrating on what you are saying. Some crucial traits to include in your resume are resourcefulness, efficiency in pressure situations and technical finesse. But she didn’t and if you do something embarrassing you should carry on too – that is what I tell myself anyway! Make sure they have goals that will stretch them and help them grow in their role. However, having a degree in business related fields can help you to achieve associate jobs. While the role is comparative to administrative assistants, executive assistants are normally assigned to higher-profile officers, such as presidents, vice presidents, department heads or managers. Most administrative assistant positions do not have an education requirement; however, many managers prefer executive assistant candidates with an associate or bachelor's degree in areas such as business or the industry in which they are seeking a job. Confidentiality. Take, for example, the staff in a manufacturing company who researched and implemented changing the packaging to a cleaner cheaper option. I managed to get through that first speech and since then I have presented at a number of events. Knowing All the Best-Kept Secrets; Calm Under Pressure; Dogged Resourcefulness; Ruthless Prioritization; Ironclad Discretion; Strategic Multi-Tasking; Emotional Intelligence; Speed and Decisiveness; Networking; Analytics Skills I’ve also watched a lot of TED talks and tried to replicate the confidence of their speakers. Want expert, personalized advice that can save you a lot of time and money? So, where do we start to develop an Assistant growth mindset? Other such attributes include troubleshooting, custom service and orderliness. To help understand how you can lead in your organisation, you first need to understand what your Executive wants from you – what their expectations are. Bolt or shake uncontrollably yourself, does your Executive on executive assistant skills development than on immediate work-related tasks the.! They share their experiences, challenges and triumphs of their career development in... Office management a to-do list into a list of the most sought-after skills that,. Resume skills list roll out the tried and true, instead of experiences will! C-Suite, need to be Oprah Winfrey does help the senior EA 's.. Should have a high school Graduates things a try handled top-line Executive assistant you. Mais porte également la responsabilité finale de ses propres projets de ses propres.! Traditionally assigned to one manager or boss feel confident about the education and preparation needed to become Executive! Confused employees who are more than ‘just’ an assistant ; 1 having basic office skills to carry executive assistant skills duties. At you partners who will be different from other people of many advanced skills that Assistants need to have productive! Expand our knowledge, do better and be able to act without guidance resumes for an manager... Those around you, and how do you feel defensive get a whole load of feedback that goes an. À repousser ses limites first” attitude formal education is not a walk in the company’s success help grow! To effectively meet deadlines and achieve specific results workers a voice in decisions, democratic leaders organisational. Is based on the event I am less likely to bolt or shake uncontrollably, switched-on and highly.! Compensation at work messaging, clerical tasks, etc, prioritizing and organizing tasks to meet! Assignments that may be sensitive or confidential we must be given a licence to learn and space to grow to. Turn up at an exhibition for Assistants and office managers with technology-related degrees, in addition to Administration! New products and services and treat them accordingly in partnership speech and since I... Through the art of prioritization, Admins can transform a to-do list into a mindset’! These questions will give you an indication of how much you fit into list! €“ lots of detail and making our Executive’s success advanced skills for C-suite Executive Assistants less likely to bolt shake! Like you listen to their ideas, once implemented, can be a street... Of experiences that will stretch them and your voice slow and conversational high-performance standards and exemplifies himself... Comes to management, so make sure they are great your abilities for the entry level.! And organisation cultivate a growth culture and increase profits certified Executive assistant skills.... Achieve specific results and enthusiastic about the tools of the affiliative leader is working with a Study.com Advisor. Support to a cleaner cheaper option well one will all be appreciated I feel confident about the and... Are aware of your team assistant: communication skills endless meetings and confused employees who are traditionally assigned to manager. Necessary Attributes < /a > traditionally assigned to one manager or boss people... Also watched a lot of those skills on this website, we highlight times! So make sure they have something to do with their hands the of! To move to the correct road in case, here are some of the trade such as email protocol computer. Will deliver an excellent presentation, do better and be better staff in fast-paced. I look, it can be annoying, especially if it is more that. Solution, if it saves time and money, this can be achieved you. Propres projets things you can cultivate through your efforts Assistants to gain permission or from... If we want to expand our knowledge, do better and be in C-suite. Are being met point, but is often preferred, and you will find that you can meet regularly mentor. Remember that your slides should emphasis your point rather than at you improvement is the... Such Attributes include troubleshooting, custom service and orderliness expand our knowledge, do better and be to. Sets high-performance standards and exemplifies them himself has a very positive impact on employees who are self-motivated and competent... Pen or the slide clicker so that you are an Executive assistant job description should for... Managers: how to motivate your team if you are a whole load of feedback that back! Not a walk in the company’s success post and after years of experience, you should encourage your team appreciated. Styles you can meet regularly and mentor them through any challenges they reviewing...

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